Delivery & Shipping Policy


All orders are processed within 24 hours of confirmation. Delivery times vary depending on the product type: Frag Originals are delivered within 3-5 working days, Frag Creations within 5-6 working days, and Fragments and Customized Perfumes within 6-8 working days. Once your order is dispatched, you will receive a tracking number via SMS or email to follow your shipment in real time. Please ensure your delivery details are accurate at checkout — Frag is not responsible for delays or failed deliveries caused by incorrect address information. Shipping fees, if applicable, are calculated at checkout based on your location. For any delivery concerns, contact us with your order number and we'll sort it out as quickly as possible.