Last Updated: 8/4/2026 Frag ("we," "us," or "our") operates the website fragperfumes.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with us. Please read this policy carefully. By using the Site, you consent to the practices described in this Privacy Policy.1. INFORMATION WE COLLECT We collect information you provide directly to us, information collected automatically, and information from third-party sources.1.1 Information You Provide- Personal identification information (name, email address, phone number)- Shipping and billing address- Payment information (processed securely through third-party payment processors; we do not store credit card details)- Order details and purchase history- Account login credentials (if you create an account)- Any communications you send to us (emails, support requests, reviews)- Custom product preferences (e.g., customized perfume selections)1.2 Information Collected AutomaticallyWhen you access our Site, we may automatically collect:- Device information (device type, operating system, unique device identifiers)- Browser type and version- IP address- Pages visited, time spent on pages, and navigation paths- Referring website or source- Date and time of access- Cookie and tracking technology data (see Section 5)1.3 Information from Third PartiesWe may receive information about you from third parties, including:- Payment processors (transaction confirmation)- Analytics providers (aggregated usage data)- Advertising partners (ad interaction data)- Social media platforms (if you interact with us via social media)2. HOW WE USE YOUR INFORMATIONWe use the information we collect for the following purposes:- To process and fulfill your orders, including shipping and delivery- To communicate with you about your orders, products, and services- To create and manage your account- To process payments and prevent fraud- To provide customer support and respond to inquiries- To personalize your experience on our Site- To send you marketing communications (with your consent, where required)- To improve our Site, products, and services- To conduct analytics and monitor usage trends- To comply with legal obligations and enforce our terms- To run advertising campaigns on platforms including but not limited to Meta (Facebook/Instagram), Google, TikTok, and Snapchat- To detect, prevent, and address technical issues or security threats3. HOW WE SHARE YOUR INFORMATIONWe do not sell your personal information. We may share your information in the following circumstances:3.1 Service ProvidersWe share information with third-party service providers who perform services on our behalf, including:- Payment processing (e.g., Shopify Payments, PayPal, credit card processors)- Shipping and delivery services- Email marketing platforms- Analytics and advertising services (e.g., Google Analytics, Meta Pixel)- Customer support tools- Website hosting (Shopify)3.2 Advertising PartnersWe may share or allow collection of certain data (such as cookie data, device identifiers, and browsing activity) with advertising platforms including Meta, Google, TikTok, and other partners to deliver targeted advertisements and measure ad performance. This may constitute a "sale" or "sharing" of personal information under certain privacy laws.3.3 Legal RequirementsWe may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court order or government agency).3.4 Business TransfersIn the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.3.5 With Your ConsentWe may share your information for other purposes with your explicit consent.4. DATA RETENTIONWe retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.- Order and transaction data: Retained for a minimum of 5 years for legal and accounting purposes- Account data: Retained until you request account deletion- Marketing data: Retained until you unsubscribe or withdraw consent- Cookie data: Retained according to the cookie expiration periods detailed in Section 55. COOKIES AND TRACKING TECHNOLOGIESWe use cookies, pixels, and similar tracking technologies to collect information and improve our services.5.1 Types of Cookies We Use- Essential Cookies: Required for the Site to function (e.g., shopping cart, login sessions)- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)- Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Meta Pixel, Google Ads, TikTok Pixel)- Preference Cookies: Remember your preferences and settings5.2 Third-Party Pixels and TagsOur Site uses the following third-party tracking technologies:- Meta Pixel (Facebook/Instagram): To measure ad effectiveness and deliver targeted ads- Google Analytics and Google Ads tags: To analyze traffic and optimize advertising- TikTok Pixel: To measure and optimize TikTok ad campaigns- Snapchat Pixel: To track conversions from Snapchat ads- Shopify Analytics: Built-in analytics for store performance5.3 Managing CookiesYou can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. You can also opt out of targeted advertising through:- Google: https://adssettings.google.com- Meta: https://www.facebook.com/settings/?tab=ads- TikTok: https://www.tiktok.com/privacy/ads- Network Advertising Initiative: https://optout.networkadvertising.org6. YOUR RIGHTS AND CHOICES Depending on your location, you may have the following rights regarding your personal information:6.1 Access and Portability You have the right to request a copy of the personal data we hold about you in a structured, commonly used format.6.2 Correction You have the right to request correction of inaccurate or incomplete personal data.6.3 Deletion You have the right to request deletion of your personal data, subject to certain legal exceptions.6.4 Opt-Out of Marketing You can opt out of marketing communications at any time by:- Clicking the "unsubscribe" link in any marketing email- Contacting us directly at the email address below6.5 Opt-Out of Targeted Advertising You can opt out of targeted advertising by adjusting your preferences through the platforms listed in Section 5.3.6.6 Right to Object/Restrict Processing You may have the right to object to or request restriction of certain processing of your personal data. To exercise any of these rights, please contact us using the details in Section 10.7. SECURITY We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption on our Site, secure payment processing through PCI-compliant providers, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.8. CHILDREN'S PRIVACY Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.9. INTERNATIONAL DATA TRANSFERS Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your jurisdiction. By using our Site and providing your information, you consent to the transfer of your data to these countries.10. CONTACT US If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Frag Email: fragperfumes.eg@gmail.com Phone: +20 122 3000 912 Website: fragperfumes.com 11. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.